Privacy Policy
Last Updated: April 7, 2026
BookDefender DMCA Takedown Service (“BookDefender,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your personal information.
By using our website at bookdefender.com or engaging our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
When you contact us, sign up for our services, or interact with our website, we may collect the following information:
Account and Contact Information. Your name, email address, phone number, mailing address, and any other contact details you provide when inquiring about or signing up for our services.
Author and Publisher Information. Information related to your published works, including book titles, pen names, ISBNs, ASINs, publisher names, and copyright registration details. This information is necessary for us to provide DMCA takedown services on your behalf.
Payment Information. Billing details necessary to process payments for our services. Payment processing is handled through secure third-party payment processors. We do not store full credit card numbers on our servers.
Communications. Any messages, emails, or other communications you send to us, including support requests and feedback.
Grant of Rights Documentation. Authorization documents you provide that allow us to act as your designated representative for DMCA takedown filings.
Information We Collect Automatically
When you visit our website, we may automatically collect certain information, including:
Usage Data. Pages visited, time spent on pages, links clicked, and other interactions with our website.
Device and Browser Information. IP address, browser type and version, operating system, device type, and screen resolution.
Cookies and Similar Technologies. We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. See the “Cookies” section below for more details.
Information We Collect in the Course of Providing Services
In the course of performing DMCA takedown services, we collect and process information related to piracy and copyright infringement, including:
Piracy-Related Data. URLs of websites hosting pirated content, screenshots of infringing material, details of piracy sites and hosting providers, and records of DMCA takedown notices filed on your behalf.
Takedown Records. Documentation of all takedown notices filed, platform responses, and the status of each filing. These records are maintained to demonstrate compliance with DMCA requirements and to support your intellectual property rights.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services. To identify pirated copies of your work, verify infringement, prepare and file DMCA takedown notices, track filings, and report results to you.
To Communicate with You. To respond to your inquiries, provide service updates, send reports on takedown activity, and communicate about your account.
To Process Payments. To bill you for services and process transactions through our secure payment processors.
To Improve Our Services. To analyze how our website and services are used, identify areas for improvement, and develop new features or offerings.
To Comply with Legal Obligations. To meet our legal and regulatory obligations, including maintaining records of DMCA filings as required by law.
To Protect Rights and Interests. To enforce our terms of service, protect against fraud or misuse of our services, and protect the rights, property, and safety of BookDefender, our clients, and others.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
DMCA Filings. When we file DMCA takedown notices on your behalf, certain information is included in the notice as required by law. This includes the copyright holder’s name (or authorized representative’s name), contact information, and identification of the copyrighted work. DMCA notices are legal documents, and the information they contain may become part of public records or be shared with the party whose content is being removed.
Service Providers. We may share information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
Legal Requirements. We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request. We may also disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent. We may share your information for other purposes with your explicit consent.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze web traffic and improve our site.
Necessary Cookies. These cookies are essential for the website to function properly. They enable basic features such as page navigation and access to secure areas of the site. The website cannot function properly without these cookies.
Analytics Cookies. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website’s structure and content.
Functional Cookies. These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of our website.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, secure server infrastructure, and restricted access to personal information on a need-to-know basis.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Information. Retained for the duration of your service relationship with us and for a reasonable period thereafter to comply with legal and regulatory requirements.
Takedown Records. DMCA takedown records are retained as necessary to document our enforcement activities and to support ongoing intellectual property protection. These records may be retained for extended periods as they serve as legal documentation of copyright enforcement actions.
Website Usage Data. Automatically collected data is retained for a limited period for analytics purposes and then anonymized or deleted.
If you request deletion of your account or personal information, we will comply with your request subject to any legal obligations that require us to retain certain records.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access. You may request a copy of the personal information we hold about you.
Correction. You may request that we correct inaccurate or incomplete personal information.
Deletion. You may request that we delete your personal information, subject to any legal obligations that require retention.
Opt-Out. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.
Do Not Sell My Personal Information. We do not sell personal information. If you are a California resident and wish to exercise your rights under the California Consumer Privacy Act (CCPA), please contact us using the information below.
To exercise any of these rights, please contact us at the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
International Users
BookDefender operates from the United States. If you are accessing our website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or services, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
BookDefender DMCA Takedown Service Contact Us